Notes from “How to Talk So Kids Will Listen & Listen So Kids Will Talk”, by Adele Faber and Elaine Mazlish

Brad Achorn

2020-12-30 - Updated on 2021-01-09

Helping Children Deal with Their Feelings

Your intensity needs to be appropriate to their feelings - not too cool if they’re really mad, not blowing their feelings out of proportion, etc.

This does not necessarily mean you agree or empathize. You can still correct behaviors afterward - not giving the idea that anything they do is OK.

Don’t repeat their descriptions of themselves.

Listen with full attention.

Children need to have their feelings accepted and respected.

Acknowledge their feelings with a word—“Oh” . . . “Mmm” . . . “I see.”

Let them know you’re listening without taking over the conversation.

“Mmmm, that bad!”

Asking why or probing does not work.

Give their feelings a name

Let’s them konw you really understand.

Gives them a chance to correct you if you don’t, which is OK.

“Boy you’re angry!”

“That sounds frustrating!”

“I can see how angry you are at your brother. Tell him what you want with words, not fists.”

“It’s not easy to get these shots week after week. I bet you’ll be glad when they’re over.”

Give them their wishes in fantasy.

Sometimes just having someone understand how much you want something makes reality easier to bear.

“Wouldn’t it be great if someone would discover a pain-free way to treat allergies?”

“I wish I could make the banana ripe for you right now!”

Engaging Cooperation

Make a list of the things you need your children to do every day to understand your needs.

Don’t say please for things you need done immediately - it is for modeling social niceties.

These do not work:

Describe the problem

Takes out the finger pointing, focus on what needs to be done.

Give information

Make sure it is age appropriate.

“Slacks are for playing in the garden; uniforms are for wearing to Brownie meetings.”

“Jessica, two wheels can ride in the street. Three wheels belong on the sidewalk.”

Say it with a word

The One-Word Statement. Not your child’s name.

“Shoes”

“Dishes”

Talk about your feelings

Describe what you feel. Not necessary to be eternally patiant!

“This isn’t a good time for me to look at your composition. I’m tense and distracted. After dinner I’ll be able to give it the attention it deserves.”

“It’s a good idea to steer clear of me for the next little while. I’m feeling irritable and it has nothing to do with you.”

Write a note

Gives you a chance to take a breath. Encourages them to write back.

Alternatives to Punishment

Point out a way to be helpful

Express your feelings strongly without attacking character

“I’m furious that my new saw was left outside to rust in the rain!”

State your expectations

“I expect my tools to be returned after they’ve been borrowed.”

Show the child how to make amends

“What this saw needs now is a little steel wool and a lot of elbow grease.”

Offer a choice

“You can borrow my tools and return them or you can give up the privilege of using them. You decide.”

Allow the child to experience the consequences of his misbehavior.

Real ones not made up punishments.

“Child: Why is the toolbox locked? Father: You tell me why.”

Problem-solve

You both (including child!) contribute ideas then decide together.

“What can we work out so that you can use my tools when you need them, and so that I’ll be sure they’re there when I need them?”

Encouraging Autonomy

Let children make choices

Sometimes small choices represent more opportunitey for control of their life. Let them come up with options!

“Are you in the mood for your gray pants, or your red pants?”

Show respect for a child’s struggle

Don’t tell them it’s easy. This makes them feel inadequate for not being able to do it - instead acknowledge difficulty like acknowledging their feelings.

“A jar can be hard to open. Sometimes it helps if you tap the lid with a spoon.”

Don’t ask too many questions

Questions can put a burden on them even if that is not the intent. Did you have fun? Implies that something is wrong if they didn’t.,

“Glad to see you. Welcome home.”

Don’t rush to answer questions

Help them with the skills to answer their own questions.

“That’s an interesting question. What do you think?”

Encourage children to use sources outside the home

“Maybe the pet shop owner would have a suggestion.”

Don’t take away hope

Kids are often smart enough to figure ut if their ideas are bad or impractical, but the dream may be worthwhile in and of itself. Don’t be the one that kills it.

“So you’re thinking of trying out for the play! That should be an experience.”

Let Them Own Their Own Body

Children experience fussing over them as an invasion of their physical privacy.

Stay Out of the Minutiae of a Child’s Life

Let their business be their business.

“Why do you write with your nose on the paper?”

“Sit up when you do your homework”

“That old sweatshirt has got to go. Get yourself a new one”

Don’t Talk About a Child in Front of Them No Matter How Young the Child

When children hear themselves discussed, they feel like objects— possessions of their parents.

Let a Child Answer for Themself

The real mark of respect for the child’s autonomy is to say to the inquiring adult, “Johnny can tell you. He’s the one who knows.”

Show Respect for Your Child’s Eventual Readiness

When children want to do something they can’t or sometimes give into temptation, let them know of your confident in their ultimate readiness.

“I’m not concerned. When you’re ready, you’ll get into the water.”

“One of these days, you’ll use the bathroom just like Mommy and Daddy.”

Watch Out for Too Many “Nos”

Give Information (and leave out the “No”)

“We’re having dinner in five minutes.”

Accept Feelings

Sometimes resistance is lessened when someone understands how you feel.

“I can see if it were up to you, you’d stay for a long, long time. It’s hard to leave a place you enjoy so much.” (while gently taking their hand and walking away)

Describe the Problem

“I’d like to help you out. The problem is that the electrician is coming in the next half hour.”

When Possible, Substitute a “Yes” for a “No”**

“Yes, certainly. Right after lunch.”

Give Yourself Time to Think

Takes the edge off the child’s intensity and gives the parent time to think through her feelings.

Don’t Jump To Advice

Help them understand their feelings, restate the problem, help them find resources. Then they may be in the state of mind to hear advice.

Respect their autonomy.

“How would you feel about bringing a video to the party, like the one with that new comedian? Maybe the girls will be too busy laughing to start whispering.”

Phrase it in terms of stating your values.

Praise

Don’t hint at weaknesses or failures.

Instead of evaluating or criticizing

Free Children from Playing Roles